Chart Designer not working on SymbolList having 1 symbol
Posted: Wed Dec 10, 2014 1:59 pm
Chris,
Because I am still waiting for a response on the question I asked in your Support web form I decided to create an ASCII data file for one symbol to see if the problem duplicated itself. Now I have a new problem...
Edgerater recognizes and gets the data for that one symbol, which I can verify in the Snapshot View but when I go to Chart Designer there is no data shown and at the top of the blank chart is Symbol Not Found(Check Active Symbol List). No matter how many times I click on the active symbol list and symbol name no chart appears.
However, if I then click on the EdgeXcel Templates tab and run the Linear Regression Analysis Template, the Values tab appears with a row of data for my one symbol; and double clicking on a cell in that row of data brings up a chart of my symbol with candlesticks for each bar of the entire data snapshot.
1. Do you have any idea why is the data for that symbol is showing up for the Template chart but not the Chart Designer Chart?
2. Did you receive my other query via the Support Web form?
Thanks,
Ed S.
Because I am still waiting for a response on the question I asked in your Support web form I decided to create an ASCII data file for one symbol to see if the problem duplicated itself. Now I have a new problem...
Edgerater recognizes and gets the data for that one symbol, which I can verify in the Snapshot View but when I go to Chart Designer there is no data shown and at the top of the blank chart is Symbol Not Found(Check Active Symbol List). No matter how many times I click on the active symbol list and symbol name no chart appears.
However, if I then click on the EdgeXcel Templates tab and run the Linear Regression Analysis Template, the Values tab appears with a row of data for my one symbol; and double clicking on a cell in that row of data brings up a chart of my symbol with candlesticks for each bar of the entire data snapshot.
1. Do you have any idea why is the data for that symbol is showing up for the Template chart but not the Chart Designer Chart?
2. Did you receive my other query via the Support Web form?
Thanks,
Ed S.