Common Download Problems and Solutions

If you are using Firefox, it's possible Firefox will prevent you from downloading the installation file unless you confirm that it's okay.

Symptoms

The downloaded setup.exe file is 0 bytes long

When you try to run the downloaded file you get the following error message:

Firefox Download Fix Step 1

Solution

Follow these steps to complete the download

Firefox Download Fix Step 1
Firefox Download Fix Step 2
Firefox Download Fix Step 3